Application of these Terms of Service

The following terms, conditions and notices (collectively, the “Terms of Service”) apply to you when you use or access any part of the Site (www.sriavinash.org) or the Services.

Please read these Terms of Service carefully, because they operate as an agreement between you and us.

By using or accessing any part of the Site or Services, you expressly consent to be bound by these Terms of Service, as amended from time to time. If you do not agree to any of these Terms of Service you must not use the Site or the Services.

Please note that these Terms of Service contain provisions that include disclaimers of warranties and limitations of liabilities, as well as arbitration provisions and class action waiver provisions.

If you are ordering a Service on behalf of another (except in your capacity as parent/guardian), it is your responsibility to make these Terms of Service known to them.

Privacy Policy

These Terms of Service incorporate our Privacy Policy, which sets out how we will use your information. By using the Site or the Services, you consent to the processing of information in accordance with our Privacy Policy, as amended from time to time.

Interpretation

Certain words are defined words, as indicated in the Definitions section at the end of these Terms of Service. These defined words have the same meaning in both singular and plural form throughout these Terms of Service.

Eligibility

You may only use the Site or the Services if you are at least eighteen (18) years old. We do not permit those under 18 to use the Site or the Services, however in some circumstances they may use the Site or the Services with the permission of their parent or guardian.

By ordering a Service, you are affirming that you are at least 18 years old, have the legal capacity to enter into a binding contract with us, and have read and agree to these Terms of Service.

Non transferrable

Your rights under these Terms of Service to use the Site and the Services cannot be assigned or transferred to another without our express written consent. Where your rights are transferred, it is your responsibility to make these Terms of Service known to the new holder of those rights.

We may assign or transfer our rights under these Terms of Service at any time, without notice to you.

Individual results will vary

Results from the Services are dependent upon many factors, including:

(i)  diligence in completing all sessions, tasks and practices as instructed, with appropriate spiritual practice;

(ii)  personal beliefs, sensitivity to energy, openness to new concepts and the ability to practise relaxation; and

(iii)  your individual goals.

For example, if a person is learning to be an energy healer or to progress towards spiritual enlightenment, each person will use different approaches and apply different levels of skill and experience.

If a person is receiving Energy Healing, the effect is cumulative and the benefits may not be perceivable to all recipients. There are also many factors that can influence the effectiveness of healing within an individual, such as lifestyle and diet.

Use of the Site and the Services is unmonitored and self-paced, so you acknowledge and agree that we do not guarantee or warrant any particular outcome.

Client testimonials in the Site, the Services or other promotional materials do not constitute a guarantee, warranty or prediction of a given outcome. The Site and the Services may not be suitable for all people and individual results will vary.

Disclaimer as to medical, legal and financial advice

The information offered in the Site and the Services is designed for educational purposes only.

The Site and the Services cannot under any circumstances replace or substitute for the assistance of trained professionals in any areas, including, but not limited to, medical, legal or financial.

Please seek the advice of licensed/registered professionals, as appropriate, if you have concerns or questions in such matters. Do not disregard, avoid or delay obtaining professional advice because of information in the Site or the Services.

Nothing in the Site or the Services represents medical diagnosis, advice, treatment or care. The Site and the Services cannot under any circumstances be used as a justification to alter or replace the assistance, treatment, medication or advice provided by a licensed/registered healthcare professional.

Please consult a licensed/registered healthcare professional for any severe physical or psychological ailment that you may be suffering from, and in any situations where your symptoms persist.

While we have observed the benefits of the Services, we do not claim to diagnose or cure any condition of mind, body or spirit. We do not give medical advice, perform medical treatment, prescribe substances or interfere with the treatment of a licensed/registered healthcare professional.

The Site and the Services are safe to use alongside any professional healthcare and can support wellbeing for mind, body and spirit in a way that is needed.

Energy Healing and spiritual practices such as meditation are intended as complementary therapies, or as an aid to personal relaxation or stress reduction, and are not meant to replace one-to-one healthcare with a licensed/registered professional.

Booking and payments for paid Services

We must receive payment of the Booking Fee for Services that you order before your order for each Service can be processed.

Payment of the advertised price will be taken at the point of sale.

If the booking form allows you to pay a First Instalment for an Event, this amount is non-refundable in the event that you later cancel your booking. If you are unable to pay the Second Instalment by the due date (as notified when you pay the First Instalment), your place at the Event, including any accommodation you have booked, may be offered to another person.

If your booking has been made with a Youth or Seniors Concession, you will be required to provide photo ID at event check-in. In the case of a Senior’s Discount, you will also be required to show a valid pension or concession card.

We make every effort to ensure that pricing and details are correct, however we reserve the right to correct genuine errors. Where there are errors or inaccuracies (including the Booking Fee) on the Site or other promotional materials, we will not process your order.

If an error or inaccuracy is discovered after your order has been completed, we will contact you as soon as possible by email to correct the error. In this case, you agree that (i) you will pay any corrected Booking Fee for the Service; or (ii) we will cancel your order and refund the Booking Fee.

The Services booked are only valid on the dates listed on the ticket. It is your responsibility to check all information for completeness and correctness after receiving the ticket. Discrepancies must be reported to us immediately. You are responsible for follow-up costs resulting from failure to report.

In addition to the above, the following terms and conditions apply for the Distance Healing Program

All new members of the Distance Healing Program are commenced monthly, on the 4th of the month. Registrations for each month close on the 2nd of the month, so a registration received on the 3rd or 4th of the month will begin the following month, on the 4th of the month.

In addition to the above, the following terms and conditions apply for all paid Events

We reserve the right to correct Event prices in the following cases (in addition to our right to correct pricing errors):

(i) Price changes we incur from transport companies, hotels and/or other service providers; and

(ii)   New or increased government taxes or fees (e.g. VAT, taxes, security fees, etc.).

For paid Events, the Booking Fee includes vegetarian meals, but does not include: transport to and from the destination; accommodation; local transport for your own private purposes including from your private accommodation to the Event venue; visa or passport fees; insurances; laundry; phone calls; additional meals; drinks or snacks; and all items of a personal nature. This list of exclusions is illustrative only, and not exhaustive.

For meals, we can cater for a limited range of special diets. The special diets we can cater for are vegan, gluten free or dairy free and these can be selected in your retreat booking form as a paid add-on. Unfortunately we’re unable to cater for other dietary requirements.

In addition to the above, the following terms and conditions apply for Pilgrimage Events

Bookings for a Pilgrimage Event will not be taken until we have approved your online application. We will notify you of the outcome via email within 2 weeks of submitting your application. If we can offer you a place on the pilgrimage, details on how to pay the Booking Fee for the Pilgrimage will be provided. Full payment (or the First Instalment if paying by instalments) is required within 14 days to confirm your place on the pilgrimage. If payment is not received within 14 days your place may be offered to another pilgrim applicant.

Passports, visas and other entry/exit requirements for Events

All guests should be in possession of a machine-readable passport valid for 6 months after their trip return date, along with applicable visas.

It is the guest’s sole responsibility to secure and/or pay for any and all visas, or Electronic Travel Authorizations (ETAs), affidavits, vaccinations, etc. that are required in order to be permitted entry into the destination/s for an Event.

For up-to-date detailed information on travel documents and visas, entry/exit taxes and further information on entry and exit requirements please check with your local consular services.

Where possible we strongly recommend obtaining any required visa or documentation prior to departure from your home country. Obtaining documentation while travelling can be a time-consuming process and some countries will not issue documentation at the border.

Obtaining and carrying these documents is your sole responsibility. We bear no responsibility for such information and will not be responsible for advising and/or obtaining required travel documentation for you, or for any delays, damages, and/or losses including missed portions of your Event related to improper documentation or government decisions about entry.

Travel and other insurance

We highly recommend you purchase your own travel insurance to cover medical expenses in the event of a medical emergency or accident while on an Event; Event or travel cancellation insurance; and any other insurance appropriate for your situation.

If you fail to join an Event or if you depart early from an Event, you have no right to a refund. Early return expenses are your responsibility, irrespective of the reason for your early return.

We will not be responsible for covering the cost of any curtailment of your Event, missed transport arrangements, additional accommodation required, or other associated costs incurred by you. You should consider securing travel insurance which covers these costs.

Site errors and changes to our Services

The Site Content and the Services may contain typographical, factual and other errors. We cannot and do not warrant that any of the Site Content or Services are accurate, complete, or current.

We manage the Site and the Services in our complete discretion and we reserve the right to modify these without notice, at any time and for any reason, including cancelling or rescheduling an Event or Service. We also reserve the right to not modify the Site or the Services.

We may suspend or terminate all or any part of the Site or Services without notice, including for periodic maintenance, equipment malfunctions, changes to our business operations or force majeure.

You acknowledge and agree that we will not be liable to you or any third party for any modification, suspension, or termination of the Site or the Services, except as expressly stated in these Terms of Service.

Cancellation and Refund Policy for the Distance Healing Program

No cancellations or refunds are permitted after your order for the Distance Healing Program has been submitted.

Cancellation and Refund Policy for paid Events

Event bookings are not transferable to another event, session or date.

If you’re unable to attend an Event, except for a Pilgrimage Event, a substitute participant is welcome at no extra cost. However, if your booking was made with a Youth or Senior’s Concession and the substitute participant cannot meet the required conditions, an additional cost will apply to make up the difference in the applicable Booking Fee. Please email us to advise of the new participant’s name and contact details.

If you need to cancel an Event for any reason, the following cancellation terms apply:

(i) Cancellation requests must be made to us in writing by email.

(ii) If you cancel 31 days or more before the start date of the Event you will be refunded 75% of the Booking Fees.

(iii) If you cancel from 30 days to 15 days before the start date of the Event you will be refunded 25% of the Booking Fees.

(iv) If you cancel 14 days or less before the start date of the Event all Booking Fees are non-refundable.

(v) However, if you paid for an Event by instalments, the First Instalment is non-refundable (this does not apply to any optional upgrades you may have selected for accommodation or food). Any other amounts paid by you towards your Booking Fees, including the Second Instalment and any fees for accommodation and food, will be subject to the above cancellation terms.

The above days are calendar days, not including the day on which the Event starts.

Due to our need to commit to accommodation and other arrangements in advance, exceptions to this Cancellation and Refund Policy cannot be made for any reason.

If we cancel a Service

We may cancel your access to any portion of the Site or Services immediately, without prior notice, for any reason whatsoever. We accept no liability for any resulting costs suffered by you, including but not limited to travel and accommodation expenses, changes in currency exchange rates, or the cost of other goods and services.

If we have to cancel a Service, except where the cancellation is due to a Force Majeure, the following terms apply:

(i) We will advise you of the cancellation in writing by email; and

(ii) You are entitled to a refund of the Booking Fee or, in the case of the Distance Healing Program, the unused portion of the membership on a pro rata basis.

However, notwithstanding the above paragraph, if we cancel your Service, or ask you to leave an Event early, you are not entitled to a refund of the Booking Fee where we believe that:

(i) You (or someone who accesses the Site or the Services on your behalf) are in breach of these Terms of Service;

(ii) Fraud or an unauthorised or illegal transaction is suspected; or

(iii) An error has occurred.

Force Majeure

We will not be liable, or obliged to provide any refund of monies paid, for any delay or failure to host an Event, or for your inability to attend an Event, directly or indirectly due to any event of Force Majeure or other cause beyond our control.

Exercise activities – nature walks, yoga etc.

For use of all Services, it is your responsibility to ensure that you are fit and healthy enough to participate.

You acknowledge that all exercise involves a risk of personal injury, including a small risk of serious injury or death, and you agree to take full responsibility for your health and wellbeing in relation to your use of the Services.

If you wish to participate in exercise activities associated with the Services, you acknowledge and agree that:

(i) you suffer from no medical or physical condition that will or might increase the normal risks associated with the exercise; or

(ii) your doctor has approved your participation in the exercise activities; and that

(iii) you will inform us immediately if you suffer from any new injury, illness or other medical condition; or you feel any pain or discomfort during an exercise activity; or you feel that any exercise activity would be unsafe or uncomfortable for you.

If you are over 70 years old, you must obtain your doctor’s approval before participating in exercise activities associated with the Services. All participants of Pilgrimage Events must also provide evidence of medical fitness, regardless of age.

We may in our sole discretion prohibit you from participating in an exercise activity and you must comply with all of our instructions in relation to exercise activities.

Physical, mental and social care needs

We will, as far as is reasonably practical, provide Services that are accessible to all. We understand that individuals who have particular physical, mental or social care needs may require additional support to access the Services.

When booking to attend an Event, you agree to inform us of the type and level of need you (or those you are making a booking for) may have. If there is a significant need, you must contact us prior to making a booking because unfortunately we cannot provide help that would normally be provided by a qualified or trained professional.

Our Services are only appropriate for those who are willing to take full responsibility for their own wellbeing, and for the wellbeing of those in their care – be it physically, emotionally, intellectually and/or spiritually. If you are not able to take full responsibility in this regard, you are not permitted to use the Services.

We do not have the resources and cannot safely manage people in crisis, including those suffering from drug withdrawal, drug addiction, self-harming behaviours or an episode of psychosis. If you develop an acute condition while using our Services, your care is primarily your own responsibility and, where relevant, the responsibility of your next of kin and external professionals.

Although we endeavour to respond appropriately to all enquiries we receive, we are not able to manage requests for counselling or other pastoral care when you are using the Services.

Policy in relation to alcohol, tobacco and illegal drugs

You are not permitted to consume alcohol, tobacco or illegal drugs at any Events.

Many Event venues are 100% smoke-free and smoking in a non-smoking room or area may also result in a fine.

Refusal of admission, or request to leave, in certain circumstances

We may refuse your entry to an Event or have you removed from an Event on valid grounds, including if:

(i) you fail to comply with these Terms of Service;

(ii) we have not received payment for your ticket to a paid event or you are unable to produce a ticket;

(iii)  you are intoxicated or you behave in a threatening, disruptive or offensive manner;

(iv)  you interfere unreasonably with another user’s enjoyment of the Services or the venue;

(v)   you interfere unreasonably with our staff (including volunteers) carrying out their functions; or

(vi)  as specified elsewhere in these Terms of Service.

If we refuse your entry to an Event or have you removed from an Event on valid grounds, we will not refund your Booking Fee and we accept no liability for any resulting damages or costs suffered by you, including but not limited to travel and accommodation expenses, or the cost of other goods or services.

Personal information

You agree that any information you provide to us is true, current, accurate and complete, and that you are not impersonating another person. This includes information such as your legal name, street address, email address, telephone number and financial transaction account information.

You further represent and warrant that: 

(i)  you have the legal right to use the financial transaction account with which you make purchases on the Site; and

(ii)  you grant us the right to provide your personal information to third parties where necessary to facilitate the processing of your order.

We will use information you have provided us, or that we have collected and retained relating to your use of the Site or the Services, in accordance with our Privacy Policy.

Our Site uses cookies and our Privacy Policy explains how we protect your privacy in our use of cookies and other information. You consent to our use of cookies in accordance with the terms of that policy.

All personal and sensitive information you give us will be managed in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of the Site or the Services will be confidential due to the potential ability of third parties to intercept and access such information. 

Passwords and security

Accessing a portion of the Site may require you to create a login ID and a password (collectively, “Login”).

Your Login and any right given to you to use the Site are not transferable. You may not disclose to or share your Login with any third party, or use your Login for any unauthorised purposes.

It is your responsibility to keep your Login secure and confidential. Therefore, you are responsible for all access to and use of the Site that occurs under your Login, even if you have not authorised that access and use. You acknowledge and agree that we will treat any resulting transactions, obligations or liabilities as if you had used or accessed the Site.

If you have reason to believe that your access to the Site is no longer secure (e.g. loss, theft or unauthorised disclosure or use of your Login), you must notify us immediately, take steps to prevent it happening again and promptly change the affected access information.

Intellectual property, copyrights and trademarks

The Site Content is solely our property and is protected by copyright, trademark, intellectual property and other laws in relevant jurisdictions.

You may not modify, copy, reproduce, republish, upload, download, post, transmit, adapt, distribute or in any way exploit Site Content, including code and software, for any purpose unless expressly agreed to by us in writing. In any case, no such actions grant you ownership rights to Site Content and nothing in these Terms of Service gives you a licence to any intellectual property rights.

From time to time we may provide materials for download. If you download material from the Site or from an email communication in connection with the Services, the material (which includes all files and images contained in it or generated by it, and accompanying data) is deemed to be licensed to you by us for your personal, non-commercial use only, provided you:

(i) keep intact all copyright and other proprietary notices;

(ii)  do not copy or post the material on any networked computer or any other type of media

(iii)  do not modify the material

(iv)  make no representations of ownership

(v)  do not sell, redistribute, reproduce, decompile, reverse-engineer or disassemble the material, and

(vi)  do not use any content in a manner that suggests an association with us or with any of our products or Services.

Please note that any materials downloaded by you from the Site, or via a link pointed to by the Site, or from an email communication in connection with the Services, are downloaded, installed, and used entirely at your own risk.

If you wish to use text, videos, audios, images or other of our intellectual property for non-personal use, commercial purposes, or other than as permitted here, you must receive our written approval for such uses first. 

We respect the intellectual property rights of others. If you believe that your work has been copied on the Site in a way that constitutes copyright infringement, please contact us with details of the alleged breach.

Third party links

The Site and the Services may contain links to third-party websites or products that are not owned or controlled by us and we accept no responsibility for the quality, accuracy or completeness of these. It is your responsibility to read the terms, conditions and privacy policies of any third-party websites or products that you access.

You acknowledge and agree that we accept no liability for any damage or loss arising out of or in connection with the use of or reliance on any such websites or products.

You may not link to the Site without our prior written approval. If you would like to link to the Site, please send your request to us in writing.

Your testimonials, reviews and other feedback

You acknowledge and agree that if you provide us with a review or testimonial, or send comments, ideas, artworks or other materials to us (collectively, “Feedback”), such Feedback will become our property.

We reserve the right to use Feedback (including your name, occupation, city and country of residence) in whole or in part, for any purpose, without limitation and in our absolute discretion. We also reserve the right to make grammatical and other appropriate corrections prior to our use of the Feedback.

If for any reason such assignment of the property rights is ineffective, you agree:

(i)  to grant us a royalty-free, non-exclusive, perpetual, irrevocable, worldwide right and licence to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction;

(ii)  that we may use your Feedback with no obligation of confidentiality, without any payment or compensation being offered and without any request being made to you; and

(iii)  this includes sub-licensing to our international branches the unrestricted right to exercise any of these rights granted.

Photographs, recording and privacy at Events

We reserve all multimedia rights.

You are not permitted to record, share or transmit audio, video or photographic footage of Events or the Services, with the exception of Pilgrimage Events as outlined in the following paragraph.

The Pilgrimage Event is a precious time spent with the Master and pilgrims, and we highly value the privacy of this sacred journey. Recording, sharing or transmitting photography, audio or video footage of Master Sri Avinash and his staff is not permitted at a Pilgrimage Event. However, photography, audio and video recording or transmission are permitted on a Pilgrimage Event where this:

(i)  is only for private and personal use; and

(ii)  does not include the image, likeness or voice of Master Sri Avinash or his staff (including volunteers); and

(iii)  you agree that you will not post, share or transmit it publicly, including on online social platforms such as YouTube, Facebook, Instagram, TikTok etc.

Please note that for security reasons closed circuit television (CCTV) cameras are used at some of our Event venues.

At our Events we will record and/or live stream audio, video and photographic footage which may include the image, likeness and voice of anyone at the Event (“Event Footage”).

By attending and/or booking an Event, you acknowledge that the Event Footage is our property. We reserve the right to use Event Footage in whole or in part, for any purpose, at our absolute discretion. However we are not obliged to use, broadcast or provide to you any Event Footage.

If for any reason such assignment of the property rights to Event Footage is ineffective, you agree:

(i)  to grant us a royalty-free, non-exclusive, perpetual, irrevocable, worldwide right and licence to use, reproduce, disclose, sub-license, distribute, modify and exploit the Event Footage without restriction; and

(ii)  that we may use the Event Footage with no obligation of confidentiality, without any payment or compensation being offered, and without any request being made to you; and

(iii)  this includes sub-licensing to our international branches the unrestricted right to exercise any of these rights granted.

You agree and acknowledge that your presence at an Event, and the presence of those who attend the Event under your booking:

(i)  constitutes express and irrevocable consent to our recording of attendees’ image, likeness and voice; and

(ii)  is a waiver of any and all legal claims in relation to Event Footage, without limitation.

Live Healing Demonstrations

The Services may include live healing demonstrations with individual participants, for educational purposes.

You must only agree to participate in a live healing demonstration if you are willing to be healed during the demonstration.

If you are currently receiving, or may receive, insurance payouts or other benefits or compensation for an injury or condition, please note that the healing may affect your ability to receive such insurance, benefits or compensation.

We will not be liable for any financial or other consequences that arise from your participation in a live healing demonstration.

Consumer protection laws

Some jurisdictions provide certain statutory guarantees for consumers which cannot be excluded, and nothing in these Terms of Service modifies or excludes those guarantees. In those jurisdictions, these Terms of Service will be applied to the greatest extent enforceable under applicable law.

Permitted use of the Site

You must not use or access the Site for any purpose except as expressly permitted by us. In particular, you agree that you must not:

• post, transmit or disseminate any information on or via the Site which is or may be harmful, obscene, defamatory, fraudulent or otherwise illegal, or which conflicts with the Site or the Services;
• use ‘screen scraping’, any automated algorithm, device, method, system, software or manual process to access, use, search, copy, monitor or extract material (in whole or in part) from or through using the Site unless we have given our express written agreement;
• use the Site in a manner which causes or may cause an infringement of the rights of any other;
• make any unauthorised, false or fraudulent purchase;
• use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of the Site including but not limited to uploading or making available files containing corrupt data or viruses via whatever means;
• deface, alter or interfere with the front end ‘look and feel’ of the Site or the underlying software code;
• take any action that imposes an unreasonable or disproportionately large load on the Site or related infrastructure;
• permit any automatic registration, logging in or access to any of the material on the Site;
• obtain or attempt to obtain unauthorised access, via whatever means, to any of our networks or accounts or to information about other users;
• disclose confidential information of any person or entity including without limitation our confidential information;
• upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial business or other organisation;
• allow or authorise any third party to use the Site in a way which conflicts with these Terms of Service, the Site or the Services.

Limitation of liability

Use of the Site or the Services is at your sole risk. You agree and acknowledge that you have full responsibility for all costs associated with use of the Site or the Services, and that we will not in any form be liable for damages of any kind related to such use, even if we have been advised of the possibility of damage or loss.

In other words, we will not be liable for any loss, damage, personal injury, cost, expense or liability of any kind (whether based on breach of contract, tort (including negligence), product liability, legal expenses or otherwise), arising out of or in any way connected with the use, inability to use, or performance of the Site or the Services, including costs and expenses that may be incurred where a Service is cancelled or rescheduled.

This includes, but is not limited to:

(i)  any compensatory, incidental, direct, indirect, special, punitive, exemplary, contingent, reliance or consequential damages;

(ii)  loss of data, loss of income or profit, lost savings, harm to business, loss of or damage to property, loss or denial of service, business interruption;

(iii)  any loss, damage or injury arising from your negligent acts or omissions, any pre-existing medical condition, your breach of these Terms of Service, or your reliance on reviews and opinions about the Site or the Services;

(iv)  claims of third parties; and

(v)  other losses of any kind.

Disclaimer of warranty

The Site and the Services are provided “as is” and “as available” to the maximum extent permitted by law.

We, and our licensors and suppliers, disclaim any and all warranties, express or implied, whether verbal, in writing or in electronic form. This disclaimer includes, but is not limited to:

(i)  Warranties about the accuracy, suitability, reliability, title, merchantability, non-infringement, quality, completeness or fitness for a particular purpose of the Site, the Services or a third-party website or product;

(ii)  Warranties about the results or outcome of using the Site or the Services;

(iii)   Warranties that the functions of the Site or Services will be without fault, uninterrupted, timely or secure, that defects will be corrected or that the Site or the server that makes it available are free of viruses or other harmful components; and

(iv)   any other warranty, condition, guarantee or representation.

If dissatisfied with the Site or the Services, or with any of these Terms of Service, the only remedy is to discontinue using the Site and the Services.

You indemnify us

You agree to indemnify, defend and hold us harmless from any and all claims, damages, costs and expenses (including legal fees) arising from or in any way related to use or attempted use of the Site or the Services, including any liability or expense incurred by you or any third parties through you.

You also agree to indemnify, defend and hold us harmless from all claims, damages, costs and expenses (including legal fees) relating to:

(i)   Your breach of these Terms of Service, including, but not limited to, any errors, inaccuracies, misrepresentations or defects in any materials or information submitted by you; or

(ii)   Your violation of any law or the rights of a third-party.

Disputes settled informally or by arbitration

If you have any concern, claim or dispute about the Site or the Services, you must first try to resolve the dispute informally by contacting us. Similarly, if we believe we have a claim against you, we will do the same with you.

If this does not resolve the issue, you acknowledge and agree that any claims and disputes arising out of or relating to these Terms of Service, or your use of the Site or the Services, must be resolved through final and binding confidential arbitration in Frankfurt Germany. Such arbitration will be to the exclusion of the courts and pursuant to the rules of the German Arbitration Institute (DIS).

You acknowledge and agree that you are waiving the right to a trial by jury, and that the rights you would have if you went to court, such as discovery or the right to appeal, may be more limited or may not exist.

Any decision by the arbitrator will be binding on you and us, and the costs of the arbitration will be borne by the non-prevailing party.

You acknowledge and agree to waive any right you may have to commence or participate in any class action against us related to any claim and, where applicable, you also agree to opt out of any class action proceeding against us.

Governing law

These Terms of Service are governed by and shall be construed in accordance with the laws of the state of Rhineland-Palatinate Germany.

You acknowledge and agree that by visiting, purchasing, using or accessing any part of the Site or the Services you will submit to the exclusive jurisdiction of the courts having jurisdiction in the state of Rhineland-Palatinate, Germany.

We retain the right to bring proceedings against you in your country of residence or any other appropriate country or jurisdiction.

Complete agreement

These Terms of Service contain all the terms of your agreement with us when you use or access any part of the Site or the Services. No other written or oral statement (including statements in any brochure or promotional literature published by us) will be incorporated, unless indicated in these Terms of Service.

In the event of any inconsistency between these Terms of Service and any information posted on the Site or made available through the Services, these Terms of Service shall prevail.

Waiver and severability

Our failure to enforce any provision of these Terms of Service or respond to a breach by you or others shall not constitute a waiver of our right to enforce any provision of the Terms of Service as to that breach or any other.

If any part of these Terms of Service is deemed unenforceable or invalid by an arbitrator or an appropriate court of competent jurisdiction, then:

(i)  the other parts will continue in full force and effect; and

(ii)   if the unenforceable or invalid provision could be changed and interpreted to accomplish the objectives of the provision, such change and interpretation will be made effective to the greatest extent permissible by law (for example, if a provision would be enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect).

Amendment to these Terms of Service

We may from time to time change these Terms of Service. The most current version of the Terms of Service will always be available on the Site, and it is your responsibility to review it regularly.

If you use or access any part of the Site or the Services following the posting of any changes to the Terms of Service, you agree to be bound by the revised terms. If you do not agree to any of the new terms, you are not permitted to use the Site or the Services and your only remedy is to discontinue using them.

Definitions

“Booking Fee” means the amount and currency paid to purchase a Service, which may include the service fee, tuition fee, retreat/pilgrim pass, accommodation and/or food, as applicable to your particular booking.

“Days” means calendar days.

“First Instalment” means a non-refundable deposit paid by you to secure your place at an Event. Your place will be reserved provided that you pay the Second Instalment by the due date as notified at the time of paying the First Instalment.

“Distance Healing Program” means Energy Healing transmitted to an individual (adult, child or animal) for 30 minutes each week to accelerate their spiritual growth and awaken their divine self. The Distance Healing Program offers a course of healing transmissions for 6 or 12 months. This is only a spiritual healing program, it does not focus on any physical healing.

“Energy Healing” means the transmission of healing energies such as divine love, divine light, peace and universal chi to a group or individual (adult, child or animal). This includes, but is not limited to, Energy Healing transmitted at an Event, in the Distance Healing Program, and through a video recording.

“Event” means one of our events that you are booking and/or attending, and includes but is not limited to courses, classes, retreats, webinars, Pilgrimage Events and free events.

“Force Majeure” are forces beyond our control and include, but are not limited to, acts of God, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, local or international crises such as pandemics, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties.

“Pilgrimage Event” means an Event advertised on the Site as a pilgrimage with Master Sri Avinash.

“Final Instalment” means the final instalment payable to secure your place at an Event you have booked.

“Services” means a program or resource offered by us and includes, but is not limited to, the Distance Healing Program, paid Events (which may include food and/or accommodation), free Events and all resources on the Site.

“Site” means www.sriavinash.org which is owned and operated by Sri Avinash Do Mission DE gUG (haftungsbeschränkt) and Sri Avinash Do Inc, and it includes the Site Content.

“Site Content” includes, but is not limited to, all uploaded files, text, videos, audios, articles, file content, codes, news, tutorials, courses, webinars, layout design, instructions, data, graphics, trademarks, logos and forum posts contained on the Site or in connection with the Services.

“We”, “us”, “our” etc. means:

• in relation to resources on the Site, the Distance Healing Program, free Events, Events in Europe and Events in the United Kingdom,  Sri Avinash Do Mission DE gUG (haftungsbeschränkt), and its assigns, subsidiaries, affiliates, successors, directors, officers, employees, volunteers and agents.
• in relation to Events in Australia, Sri Avinash Do Mission Inc., and its assigns, subsidiaries, affiliates, successors, directors, officers, employees, volunteers and agents.

“You” or “your” etc. means the individual accessing or using the Site or the Services, or the person, company or other legal entity on behalf of which such individual is accessing or using the Site or the Services, as applicable.

“Youth or Seniors Concession” applies only to a booking for an Event advertised as having such a concession. Where applicable, a Youth Concession is available to persons aged 18 to 25 and a Seniors Concession is available to persons aged 65 or over, at the date of the Event. Persons having received an Event ticket with a Youth or Seniors Concession must present valid ID (and in the case of a Seniors Concession, also a valid pension or concession card) at the time of Event check-in.

Contact

For any questions or notices, please contact us here or email us at: legal@sriavinash.org

Updated 11 May 2025