Event Booking Terms2018-11-09T15:04:43+00:00

Event Booking Terms

Get familiar with the policies, terms and conditions for the purchase and participation in events and retreats.

The booking and purchase of tickets for an Event, and attendance at an Event, are subject to these Event Booking Terms and Conditions as well as any specific terms and conditions notified in the ticket booking process.

By acquiring a ticket for an Event and/or seeking to attend an Event, you agree to accept these Event Booking Terms and Conditions.

By purchasing a ticket on behalf of someone else, you undertake to inform them of these Terms and Conditions and any other terms and conditions notified in the ticket booking process.

We must receive payment of the whole price for the Event that you are booking before your order can be processed. Payment of the advertised price will be taken at the point of booking.

Early bird prices will only be applied if payment is received in full by the date specified.

We make every effort to ensure Event pricing and details are correct but we reserve the right to correct genuine errors. We will not process any bookings in the case of errors or inaccuracies regarding the Event (including the advertised price) appearing on the website. If an error or inaccuracy is discovered with regards to the advertised price of the Event that you are booking, we will contact you as soon as possible by email and reserve the right to cancel your booking.

We reserve the right to cancel bookings for any reason, including (without limitation) where we believe the booking is fraudulent or constitutes a misuse of a promotional/marketing activity or where an error has occurred, including but not limited to errors relating to pricing. If we do cancel your booking, we accept no liability for any resulting damages or costs suffered by you, however we will refund the purchase price paid by you.

Event program content is subject to change without notice, and we reserve the right to make any amendments we deem to be in the best interest of the Event.

Unless otherwise specified, seating is by general admission – we do not guarantee you any particular seat.

We reserve the right to cancel the Event prior to the commencement date and, apart from a refund of the Event cost, we will not be responsible for any expenses incurred or to be incurred by you, for example travel, car parking, child care, accommodation (other than in relation to a residential retreat) or other goods or services, even if the Event is cancelled. You should consider whether insurance is appropriate for your circumstances.

You are not permitted to use audio and video recorders at the Event. We reserve all multimedia rights.

In relation to any Event, we reserve the right to record (in photograph, video and/or audio format), broadcast, live stream and/or telecast an Event and/or include footage of the Event on our websites, our social media platforms, and/or in a film or documentary. You consent to the use of any image or recording taken of you, and anyone for whom you are responsible, while at the Event, without any payment or compensation being offered and without any request being made to you. We are not obliged to use, broadcast or provide to you any such recording.

Please note that for security reasons closed circuit television (CCTV) cameras are used at some of our ashrams.

Our Privacy Policy sets out information about how we handle personal information, and by attending an Event you are agreeing to the terms of our Privacy Policy.

Unless otherwise specified, we do not provide supervision of children. Children must be accompanied by a supervising adult at all times and may be refused admission or attendance if not accompanied by a supervising adult.

You acknowledge that all exercise involves a risk of personal injury, including a small risk of serious injury or death, and you agree to take full responsibility for your health and well-being in relation to our Events.

If you wish to participate in exercise activities at the Event, you acknowledge and represent that:

  • to the best of your knowledge, you suffer from no medical or physical condition or disability that will or might increase the normal risks associated with exercise; or
  • your doctor has approved your participation in exercise activities at our Events.
  • If you are over 70 years old, you must obtain your doctor’s approval before participating in exercise activities at our Events.
  • You must inform us as soon as possible if:
  • you suffer from any new injury, illness or other medical condition at an Event;
  • you feel any pain or discomfort during an exercise activity; or
  • you feel that any exercise included at our Event would be unsafe or uncomfortable for you.
  • We may in our sole discretion prohibit you from participating in an exercise activity and you must comply with all of our instructions in relation to our exercise activities.

We will, as far as is reasonably practical, provide Events that are accessible to all.

We understand that students who have particular physical, mental or social care needs, may require additional support during an Event. When booking to attend an Event, you agree to inform us of the type and level of need you (or those you are making a booking for) may have. If there is a significant need, you must contact our Event Booking Manager prior to making a booking. We cannot provide help that would normally be provided by a qualified or trained person.

Our Events are not a substitute for professional Health Care that an individual may need or be receiving, and we do not claim to diagnose or cure any condition of mind, body or spirit. Our Events can support wellbeing for mind, body and spirit in a way that is needed, alongside any professional Health Care. The Events can only be used as a complement to professional Health Care, or as an aid to personal relaxation or stress reduction.

An individual’s attendance at an Event should not under any circumstances be used as a justification to alter or replace the service, treatment, medication or advice provided by a Health Care professional.

Events are only appropriate for those who are willing to take full responsibility for their own (and in the case of parents/guardians, their child’s) inner wellbeing, be it emotionally, intellectually and or spiritually. If you are not able to take full responsibility in this regard, you are not permitted to attend the Event.

We cannot safely deal with or manage people in crisis. If you develop an acute condition during an event, your care is primarily your own responsibility and, where relevant, the responsibility of your next of kin and external professionals and services.

In some situations we may provide Pastoral Care, however we have limited resources so you must not assume that you will be able to receive Pastoral Care at one of our Events.

If you have certain conditions, or it appears that you are moving to such a condition, then we will refer you to your next of kin, external professionals such as a GP, or other services, and we may require you to leave the Event. These conditions include, but are not limited to:

  • A condition requiring help which would normally be provided by a qualified or trained person.
  • An emotional or nervous condition that creates a significant disturbance for other Event attendees, particularly where alcohol or substance misuse is present, or where there is impulsivity.
  • A condition which inflicts verbal abuse on others.
  • A condition where there is a real risk of assault to others, physically or sexually.
  • In the case of a medical or psychiatric emergency we will contact emergency services and your next of kin. You must ensure the next of kin details you provide us are accurate.

In relation to an Event where the Healing Transmission is offered, you agree to accept our Healing Transmission Terms and Conditions. If you do not agree to accept our Healing Transmission Terms and Conditions, you agree to absent yourself from that part of the Event and to not receive the Healing Transmission at the Event.

We may refuse entry to an Event or have you removed from the venue on valid grounds, including if:

  • you fail to comply with these Event Booking Terms and Conditions;
  • we have not received payment for your ticket or you are unable to produce a ticket;
  • you are intoxicated or you behave in a threatening, disruptive or offensive manner;
  • you interfere unreasonably with another visitor’s enjoyment of the Event or venue or with our staff (including volunteers) carrying out their functions; or
  • as specified elsewhere in these Event Booking Terms and Conditions.

Retreat registrations are not transferable to another event or date. 

If you’re unable to attend an Event (other than a residential or non-residential retreat), a substitute participant is welcome at no extra cost. Please email us to advise of the new participant’s name and contact details.

If you need to cancel your booking for any reason, the following cancellation policy applies:

  • Cancellation requests must be made to us in writing by email.
  • If you cancel 31 days or more before the date of the Event your full payment minus 25% will be refunded.
  • If you cancel from 30 days to 15 days before the date of the Event your full payment minus 75% will be refunded.
  • If you cancel 14 days or less before the date of the Event your full payment is non-refundable.

The above days are calendar days, not including the day on which the course starts.

Retreat registrations are not transferable to another event or date. 

If you’re unable to attend a Retreat (either residential or non-residential), a substitute participant may attend in your place, provided that:

  • If the substitute participant requires different accommodation to the original booking, their attendance will be subject to accommodation availability and any additional accommodation costs or considerations.
  • If the substitute participant chooses to attend on a non-residential basis, the refund of your pre-paid accommodation costs will be subject to the cancellation policy below.
  • If the substitute participant requires different meal requirements to the original booking, their attendance will be subject to additional meal costs.
  • You must email us to request a substitute transfer, providing the name, contact details and accommodation requirements of the new participant. We will then confirm whether we are able to permit your request, and on what conditions.

If you need to cancel your booking for any reason, the following cancellation policy applies:

  • Cancellation requests must be made to us in writing by email.
  • If you cancel 31 days or more before the date of the Event your full payment minus 25% will be refunded.
  • If you cancel from 30 days to 15 days before the date of the Event your full payment minus 75% will be refunded.
  • If you cancel 14 days or less before the date of the Event your full payment is non-refundable.

The above days are calendar days, not including the day on which the course starts.

You are entitled to a full refund for an Event in the following circumstances:

  • If we cancel the Event.
  • If we reschedule the Event and you cannot or do not wish to attend the rescheduled time, day or venue.

If the Healing Transmission or Satori Transmission is offered at a retreat, this is optional for participants. If you choose not to receive the Healing Transmission or Satori Transmission, you may absent yourself from that part of the Event, but this does not entitle you to any refund.

Without prejudice to any of our other rights (whether at law or otherwise) we reserve the right to:

  • cancel your bookings without reference to you; and/or
  • deny you access to the Event

where we believe (in our absolute discretion) that you (or persons who made the Event booking on your behalf) are in breach of any of these Terms and Conditions.

By using our website you are agreeing to our Website Use Terms and Conditions and our Privacy Policy.

You are responsible for all personal possessions such as bags, electronic devices and other items you bring to an Event.

We will not be liable for any loss, damage, personal injury, cost, expense (including legal costs) or liability of any kind (whether based on breach of contract, tort (including negligence), product liability or otherwise), arising out of or in any way connected with attendance at, or inability to attend, an Event. This includes, without limitation, any compensatory, incidental, direct, indirect, special, punitive, exemplary or consequential damages, loss of data, loss of income or profit, loss of or damage to property, loss or denial of service, business interruption, claims of third parties or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses.

We will not be liable for any loss, damage or injury to the extent arising from your negligent acts or omissions, any pre-existing medical condition, your breach of these Terms and Conditions, or your reliance on reviews and opinions about Events.

You must make your own inquiries before deciding whether an Event is suitable.

The Australian Consumer Law provides certain statutory guarantees for consumers which cannot be excluded, and nothing in these Event Booking Terms and Conditions modifies or excludes those guarantees.

To the maximum extent permitted by law, we disclaim all express and implied warranties with regard to the Event, including, without limitation, any warranty that the Event will run as programmed and scheduled, or that the Event is suitable for a particular purpose.

You agree to indemnify, defend and hold us harmless from any liability or expense (including reasonable legal fees) arising from or in any way related to your attendance at, or inability to attend, an Event, including any liability or expense incurred by you or any third parties through you.

You agree to indemnify, defend and hold us harmless from any liability or expense (including reasonable legal fees) relating to your breach of these Terms and Conditions, or your violation of any law or the rights of a third-party.

These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia.  You agree that any disputes concerning this Website are to be resolved by the courts having jurisdiction in New South Wales, Australia.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

Our failure to enforce any provision of these Terms and Conditions or respond to a breach by you or others shall not constitute a waiver of our right to enforce any provision of these Terms and Conditions as to that breach or any other.

If any provision of these Terms and Conditions is determined by a court or other competent authority to be unlawful, void or for any reason unenforceable, then the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

These Event Booking Terms and Conditions contain all the terms of your agreement with us relating to your attendance at, or inability to attend, an Event. No other written or oral statement (including statements in any brochure or promotional literature published by us) will be incorporated.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms and Conditions or your attendance at an Event.

You agree that we may amend these Event Booking Terms and Conditions at any time and without notice, by updating them on our website. You should review them before seeking to book/purchase tickets for, or to attend, Events.

“Days” means calendar days.

“Event” means one of our events that you are booking for yourself or someone else, and includes (without limitation) satsangs, darshan, courses, classes, retreats and free public events.

“Health Care” means care from a practitioner holding a recognised license or registration to practice medical, physical, psychiatric or psychological treatment or therapy, and includes, but is not limited to, western/orthodox modalities of care.

“Pastoral Care” means befriending and offering limited common-sense help, provided by a volunteer with no special training, and without creating a professional/client relationship. An example of pastoral care may be to provide a quiet space for a person, and offer a listening ear for a short time.

“Website” means www.sriavinash.org and www.selfrealizationashram.org, which are owned and operated by Sri Avinash Do Mission Inc.

“We”, “us”, “our” etc. means Sri Avinash Do Mission Inc., (ABN 33 615 322 430), whose registered office is at the Self Realization Ashram, 40 Pine Log Road, Doon Doon NSW 2484, Australia, and includes any subsidiaries, affiliates, employees, volunteers, officers, agents or assigns.

“You” or “Your” means the person acquiring a ticket or seeking to attend an Event

For any questions or notices, please contact us at:

Emailadmin@sriavinash.org

Postal: Sri Avinash Do Mission Inc

40 Pine Log Road

Doon Doon NSW 2484 Australia

TelephoneIn Australia  (02) 6679 9158

From overseas  +61 2 6679 9158